Customer Community

Thanks for being part of the ASPCA Pet Health Insurance family! We're always looking for ways to make our service to you even better, which is why we've created these valuable customer tools and resources.

Member Center

Track the status of your pet insurance claims, update your information, choose our “Go Paperless!” option, and more at our free Member Center.

Claim Form

Download our pet insurance claim form now. It's a PDF file, so you'll need Adobe Acrobat to open it. Not sure how to file a claim? Learn more.

Tell a Friend

Help us spread the word by telling your friends and family how they can save on their veterinary bills with our pet insurance.

ASPCA Pet Insurance Pays for Pioneering Treatment

During routine pre-surgery testing for an abscessed tooth, Tony's* veterinarian discovered dangerously high levels of calcium in his blood. Further testing revealed that Tony had a nodule on his thyroid causing it to over-function.

Read Tony's Story

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Online Help Center

If you have questions about your pet insurance coverage, you can look for answers quickly and easily online at the Help Center. Can't find the answer you need? Ask us a question and one of our friendly representatives will email you the answer.

Launch Online Help Center